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Summary of other frequently asked questions

  • Q Can I visit your offline showroom?

    A Probapro does not have a showroom or storefront.
    If you need more information, please contact our customer service team.

  • Q Can I dim my LED lights?

    A Many of the probapro LED lights available on this site can be dimmed. However, there are commercial lights that they are not dimmable.

  • Q Are your lights and LED bulbs certified?

    A
    Many probapro lamps are certified. You can view the certification page for each probapro product.
    Certification types may include: UL, ENERGY STAR, RoHS, FCC

  • Q This site is not for me. Who do I contact?

    A
    Please contact our customer service team to assist you by phone or email. Our staff is also available for live chat during regular business hours, Monday through Friday.
     

  • Q Is there a probapro email newsletter?

    A Yes, you can use the link in the footer to communicate with probapro. Simply enter your email address and click the green button.
    I ordered on another sales channel other than your website (Amazon) and have a question about my order.
    If you ordered our products on Amazon, please contact Amazon Customer Service.

  • Q Do you price match?

    A At this time, there is no price match guarantee. Any price differences you see may be attributed to strategic promotions.
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